Shipping Policy

Last updated: August 29, 2026

Thank you for shopping with Elora Beauty. We aim to make your shopping experience simple and convenient. Please review the following shipping information before placing your order.

1. Shipping Area

We currently offer delivery within the United Arab Emirates (UAE).

Orders can be delivered to most areas across the UAE, subject to courier availability.

2. Order Processing

Orders are generally processed within 1–2 business days after they are placed.

Orders placed during weekends or public holidays may require additional processing time.

Once your order has been dispatched, you may receive shipping or tracking information where available.

3. Delivery Time

Estimated delivery time within the UAE is generally:

2–5 business days

Delivery times are estimates and may vary depending on your location, courier operations, public holidays, weather, or other circumstances outside our control.

Remote or hard-to-reach areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, Elora Beauty may offer free shipping promotions or other delivery offers.

5. Cash on Delivery

Cash on Delivery (COD) may be available for selected UAE locations.

If you choose COD, please provide an accurate phone number and delivery address and ensure that someone is available to receive and pay for the order.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect phone number, or the customer is unavailable after multiple delivery attempts, additional delivery charges may apply or the order may be returned.

7. Delayed or Lost Orders

Although we work with delivery partners to ensure timely delivery, delays can sometimes occur.

If your order is significantly delayed or appears to be lost, please contact us with your order number so we can assist you.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photos or videos of the package and product.

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy.

9. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible.

Once an order has been dispatched to the courier, cancellation may no longer be possible.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Elora Beauty
Email: [Your Support Email]
Phone/WhatsApp: [Your Phone Number]
United Arab Emirates

We appreciate your trust in Elora Beauty and thank you for shopping with us.